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Competence and talent management

The comdirect group provides targeted support for talented individuals. The central measure is the qualification programme for employees in Customer Services, which we continued in the reporting year. For new employees we offer a two-month “Training on the Job” (ToJ) programme, while experienced employees attend workshops and seminars as required as part of the comahead continued professional development programme. The Chamber of Industry and Commerce (IHK) certification was obtained by 43 employees (previous year: 24) who passed the “Customer Services – Financial Services (IHK)” exam in the reporting year.

Six prospective bankers commenced their training with the comdirect group (B2C business line) in financial year 2012. These were joined for the first time by two trainee IT specialists in system integration, which means we currently have a total of 17 trainees (previous year: 16).

Since October 2012, a further six university graduates have been preparing for specialist functions in various departments under the comdirect graduates training programme. At the same time, five trainees from the previous year have successfully completed the twelve-month programme and are now working in specialist roles. Five university graduates have been working in various specialist departments since October 2011 as part of ebase’s two-year training programme.

In the past year, one student at comdirect bank started the business information technology dual study programme that we offer in cooperation with Nordakademie Elmshorn in Schleswig-Holstein. Consequently, there are now four part-time students on the course.