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34 Other operating result

€ thousand 2012 2011 Change
in %
Other operating income 17,640 20,910 - 15.6
Tax matters from previous years 4,961 9,232 - 46.3
Income from writing-back of provisions and accruals 7,779 4,079 90.7
Income from service level agreements 3,314 3,060 8.3
Project grants 0 1,267 - 100.0
Insurance payments 131 660 - 80.2
Income from other accounting periods 369 892 - 58.6
Income from recoverable input taxes 577 581 - 0.7
Sundry income items 509 1,139 - 55.3
Other operating expenses 6,121 5,793 5.7
Goodwill payments and price differences in security transactions 1,526 709 115.2
Non-income-related taxes including interest from previous years 2,396 664 260.8
Losses on the disposal of fixed assets 2 0 -
Loan loss provisions and write-downs outside retail lending 62 682 - 90.9
Sundry expense items 2,135 3,738 - 42.9
Total 11,519 15,117 - 23.8